Privacy Policy
Effective Date: 31/07/2024
1. Introduction
Welcome to Artifitia ("we", "our", "us"). We value your privacy and
are committed to protecting your personal data. This privacy policy
explains how we collect, use, disclose, and safeguard your information
when you use our services via the WhatsApp Cloud API.
2. Information We Collect
We may collect and process the following types of information:
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Personal Identification Information: Name, phone
number, email address, and any other information you provide
directly to us.
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Communication Data: Messages, files, and other
content sent and received through WhatsApp.
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Usage Data: Information about how you use our
service, including the frequency and duration of interactions.
-
Technical Data: IP address, device information, and
other technical data collected through cookies and similar
technologies.
3. How We Use Your Information
We use the information we collect for the following purposes:
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To Provide and Improve Our Services: Delivering
messages, processing transactions, and enhancing user experience.
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Customer Support: Assisting with inquiries and
resolving issues.
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Marketing and Communication: Sending promotional
messages and updates with your consent.
-
Security and Compliance: Ensuring the security of
our services and complying with legal obligations.
4. Sharing Your Information
We do not sell or rent your personal data to third parties. We may
share your information with:
-
Service Providers: Third-party vendors that provide
services on our behalf, such as cloud hosting and analytics.
-
Legal Authorities: If required by law or to protect
our rights and interests.
-
Business Transfers: In the event of a merger,
acquisition, or sale of assets.
5. Data Security
We implement appropriate technical and organizational measures to
protect your data against unauthorized access, loss, and misuse.
However, no internet-based service is completely secure, and we cannot
guarantee absolute security.
6. Data Retention
We retain your personal data only for as long as necessary to fulfill
the purposes outlined in this privacy policy, unless a longer
retention period is required or permitted by law.
7. Your Rights
You have the right to:
- Access and obtain a copy of your data.
- Rectify any inaccuracies in your data.
- Request the deletion of your data.
- Restrict or object to the processing of your data.
-
Withdraw consent at any time where we rely on your consent to
process your data.
To exercise these rights, please contact us at [Your Contact
Information].
8. Changes to This Privacy Policy
We may update this privacy policy from time to time. We will notify
you of any changes by posting the new policy on our website and
updating the effective date.
9. Contact Us
If you have any questions or concerns about this privacy policy or our
data practices, please contact us at:
Artifitia Solutions
Govt Cyberpark, Calicut
info@artifitia.com